Legal notice

Last updated: July 20, 2026

This website is operated by Aura Flow Co. Throughout this Legal Notice, the terms “Aura Flow Co.,” “we,” “us,” and “our” refer to Aura Flow Co.

By accessing or using our website, purchasing our products, or interacting with our content, you acknowledge and agree to the terms outlined in this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy, and Returns and Exchanges Policy.

1. Business Information

Business name: Aura Flow Co.
Business location: Alberta, Canada
Email: info@auraflowco.ca
Website: auraflowco.ca

Questions regarding this Legal Notice or our products may be submitted by email.

2. Website Information

The information provided on this website is made available for general informational and commercial purposes. We make reasonable efforts to ensure that product details, pricing, availability, images, and other website content are accurate and current.

However, information may occasionally contain typographical errors, inaccuracies, omissions, or outdated details. We reserve the right to correct errors, update information, modify product details, or cancel an order affected by inaccurate information, subject to applicable law.

Nothing on this website creates a professional, medical, therapeutic, financial, or legal relationship between Aura Flow Co. and the user.

3. Print-on-Demand Products

Many Aura Flow Co. products are created individually after an order is placed through third-party printing, manufacturing, and fulfilment partners.

Because products are made to order:

Minor differences in colour, print placement, alignment, texture, stitching, dimensions, or finish may occur.
Colours displayed on a screen may differ slightly from the physical product due to screen settings, lighting, printing methods, materials, and manufacturing processes.
Product mockups are provided for illustrative purposes and may not perfectly represent every physical detail of the finished item.
Product measurements may vary slightly within reasonable manufacturing tolerances.
Packaging and fulfilment locations may vary depending on the product, customer location, inventory, and production partner.

These minor variations are not normally considered defects. Products that arrive damaged, defective, materially different from their description, or incorrect will be handled in accordance with our Returns and Exchanges Policy and applicable consumer-protection laws.

4. Product Descriptions and Customer Responsibility

Customers are responsible for reviewing all product descriptions, materials, dimensions, sizing charts, care instructions, safety instructions, and other information before placing an order.

Sizing may differ between products and manufacturers. References such as “small,” “medium,” or “large” are not universal measurements. Customers should use the sizing information provided on the applicable product page when choosing a size.

We reserve the right to modify or discontinue products without notice. We do not guarantee that any product, design, colour, size, or variation will remain available indefinitely.

5. Wellness and Health Disclaimer

Aura Flow Co. offers products intended to support mindful living, personal organization, movement, relaxation, reflection, and general wellness.

Our journals, planners, guides, yoga-related products, social media content, blog posts, and other materials are provided for general educational, inspirational, and lifestyle purposes only. They are not intended to:

Diagnose, treat, cure, or prevent any medical or mental-health condition
Replace advice, diagnosis, or treatment from a qualified healthcare professional
Provide individualized medical, nutritional, psychological, or fitness advice
Guarantee specific physical, emotional, financial, or wellness outcomes

Always consult an appropriate qualified professional before beginning a new exercise, nutrition, health, or wellness program, particularly if you have an injury, medical condition, are pregnant, or have concerns about whether an activity is suitable for you.

Stop using a product or discontinue an activity if you experience pain, dizziness, irritation, an allergic reaction, breathing difficulty, or other concerning symptoms. Seek professional or emergency assistance when appropriate.

6. Yoga, Fitness, and Movement Products

Yoga, stretching, exercise, and physical movement involve inherent risks, including the possibility of falls, strains, injuries, or aggravation of an existing condition.

Customers are responsible for:

Using products on a stable and appropriate surface
Following applicable care, use, and safety instructions
Inspecting products before each use
Discontinuing use if a product appears damaged, worn, unstable, or unsafe
Choosing movements appropriate for their ability and physical condition
Maintaining a safe practice area away from hazards

No yoga mat, apparel item, accessory, journal, or other product can eliminate all risks associated with physical activity.

7. Candle Safety

Candles must be used carefully and only in accordance with the instructions and warnings supplied with the product.

Never leave a burning candle unattended. Keep candles away from children, pets, drafts, flammable materials, and unstable surfaces. Do not move a candle while it is burning or while the wax or container is hot.

Customers are responsible for reading and following all product-specific candle warnings and care instructions. Discontinue use if a candle container becomes damaged or otherwise appears unsafe.

8. Product Safety Concerns

Please contact us promptly at info@auraflowco.ca if you believe a product purchased from Aura Flow Co. is unsafe, defective, incorrectly labelled, or associated with an injury or safety incident.

Please include:

Your order number
The product name
A description of the concern
Relevant photographs
Details of any injury or incident, when applicable

We may request additional information to investigate the matter, communicate with our production partners, meet regulatory obligations, or provide an appropriate resolution.

9. Intellectual Property

Unless otherwise stated, the website and its content are owned by, licensed to, or used with permission by Aura Flow Co. This includes, without limitation:

The Aura Flow Co. name and branding
Logos and design elements
Original product designs and artwork
Photographs, graphics, illustrations, and videos
Journal pages, worksheets, prompts, planners, and downloadable materials
Product descriptions, written content, blog posts, and website copy
Website layout and presentation

Content may not be copied, reproduced, republished, distributed, modified, sold, licensed, used to create derivative products, or commercially exploited without prior written permission from Aura Flow Co., except where permitted by law.

Purchasing a physical or digital product does not transfer ownership of the intellectual-property rights associated with its artwork, design, written content, or branding.

10. Personal-Use Licence for Digital Products

Where Aura Flow Co. offers digital downloads, the customer receives a limited, non-exclusive, non-transferable licence for personal use only, unless a different licence is clearly stated on the product page.

Digital products may not be:

Resold, sublicensed, shared, or redistributed
Uploaded to public websites, shared drives, membership platforms, or marketplaces
Altered and sold as a new product
Used to create products for resale
Claimed as the purchaser’s original work
Used for commercial distribution without written permission

11. Reviews, Images, and Customer Content

When you voluntarily submit a review, testimonial, photograph, social media tag, comment, or other content to Aura Flow Co., you confirm that you have the right to share that content and that it does not infringe another person’s rights.

Unless otherwise agreed, you grant Aura Flow Co. permission to display, reproduce, and share the submitted content for purposes such as customer service, website presentation, marketing, and social media promotion.

We may remove content that is unlawful, abusive, misleading, defamatory, infringing, fraudulent, or unrelated to the product or customer experience.

12. Third-Party Services and Links

Our store may rely on or link to third-party services, including Shopify, payment processors, shipping carriers, print-on-demand manufacturers, fulfilment providers, analytics services, and social media platforms.

Third-party websites and services are operated independently and may have their own terms, privacy practices, availability, and policies. Aura Flow Co. is not responsible for the content, security, availability, or practices of third-party websites that we do not control.

The appearance of a third-party link, name, or service does not necessarily constitute an endorsement.

13. Availability and Website Access

We do not guarantee that the website or any particular feature will always be available, uninterrupted, secure, or error-free.

Access may be temporarily limited due to maintenance, technical problems, service-provider disruptions, cybersecurity concerns, updates, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue any part of the website, subject to our existing obligations to customers and applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Aura Flow Co. will not be liable for indirect, incidental, special, consequential, or punitive losses arising from:

Use of or inability to access the website
Improper use of a product
Failure to follow product instructions or warnings
Reliance on general wellness or informational content
Third-party services, websites, manufacturers, carriers, or fulfilment providers
Events outside our reasonable control

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited. Nothing in this Legal Notice restricts any mandatory consumer rights, remedies, warranties, or protections available under applicable law.

15. No Guaranteed Results

Individual experiences with wellness, journaling, organization, yoga, fitness, relaxation, or lifestyle products vary.

Testimonials, reviews, photographs, examples, and customer experiences represent individual circumstances and do not guarantee that another customer will achieve the same or similar results.

16. Prohibited Use

You may not use this website or its content:

For unlawful, fraudulent, or deceptive purposes
To infringe intellectual-property or privacy rights
To transmit malicious software or interfere with website security
To collect information about other users without authorization
To impersonate another person or misrepresent your identity
To reproduce or resell Aura Flow Co. content without permission

We may restrict or terminate access when we reasonably believe the website is being misused.

17. Governing Law

This Legal Notice is governed by the applicable laws of the Province of Alberta and the federal laws of Canada that apply within Alberta, without limiting any mandatory rights that may apply to customers in another jurisdiction.

Any dispute will be handled in accordance with applicable law and any dispute-resolution provisions contained in our Terms of Service.

18. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our products, website, business practices, service providers, or legal obligations.

The revised version will be posted on this page with an updated “Last updated” date. Continued use of the website after an update constitutes acknowledgement of the revised notice, subject to applicable law.